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how can I assign someone to the ticket when I am creating it

Posted: 15 Mar 2010, 17:05
by martiscas
Hello everybody
I have a question, I would like to know if it is possible to make some changes so that I can assign a person at the same time that I am creating the ticket. Currently I have to create the ticket and then I have to open it to assign it. Would it be possible to assign it at the moment it is created?

Thanks a lot in advance

Martisca

Re: how can I assign someone to the ticket when I am creatin

Posted: 15 Mar 2010, 21:56
by atrol
In a default installation this can be done by users with at least DEVELOPER rights.
I didn't try, but by entering the follwing line in your config_inc.php also REPORTERS and UPDATERS should be able to do this.

$g_update_bug_assign_threshold = REPORTER;

Re: how can I assign someone to the ticket when I am creatin

Posted: 05 Apr 2011, 22:36
by martiscas
thanks atrol