how can I assign someone to the ticket when I am creating it
Posted: 15 Mar 2010, 17:05
Hello everybody
I have a question, I would like to know if it is possible to make some changes so that I can assign a person at the same time that I am creating the ticket. Currently I have to create the ticket and then I have to open it to assign it. Would it be possible to assign it at the moment it is created?
Thanks a lot in advance
Martisca
I have a question, I would like to know if it is possible to make some changes so that I can assign a person at the same time that I am creating the ticket. Currently I have to create the ticket and then I have to open it to assign it. Would it be possible to assign it at the moment it is created?
Thanks a lot in advance
Martisca