Mantis Bug Tracker - Forums

Is it possible to cc multiple people while opening a bug?

Thanks,
amit.

It is not possible. When a bug is submitted Mantis automatically figures out who should be notified as per its configuration.

The reason we don't allow cc is due to fear of spaming. Although I'm aware that this may not be an issue for all installations. If we implement it in the future, then we will probably use user names rather than email addresses. This is because we can get the security profile from the user name, but it is possible for multiple user names to have the same email address.

At the moment, you have to submit the issue first, then send reminders to the users that you want to copy on the issue.

Regards,
Victor
Mantis Blog
http://www.futureware.biz

Thanks for the quick response.

I think cc is a very important part of an issue tracker. Frankly, I had been trying to use mantis for past 3 years now :) I install it for my every project (tried with 3 companies actually) and just been able to use it successfully in one. Two features I would love to have are (this is off topic actually):
1. Reminders & deadlines (When using mantis to assign tasks, a way to show deadlines and remind people of it). This does not make sense for a bug tracking system.
2. CC ing people

I could not imagine how would spamming come into picture here. Are you thinking of letting users enter email ids??

I think right way of doing this is giving a multi-selection list of users assigned to the project who can be cced. This should not be a free writing field.

Lke in the advanced reporting I can choose whom I want to assign the project similar cc should give a list and I should be able to select multiple people. Either it should be cc or simple force people to monitor (which should be easy to implement as monitoring is already there).

comments are welcome.

Regards,
Amit.

test

vboctor wrote: The reason we don't allow cc is due to fear of spaming. Although I'm aware that this may not be an issue for all installations. If we implement it in the future, then we will probably use user names rather than email addresses.

Why not implement it with a confirmation step, like for new registrations. Something like:

1. a user add an address for ccing
2. send a mail to that address, with two links; one for accepting, one for rejecting cc
3. when bug activity triggers an email event, send updated info only to cced users which confirmed their interest

After a bug is created, "Send a Reminder" is equivalent to cc to multiple people.

After a bug is created, "Send a Reminder" is equivalent to cc to multiple people.

There is a patch on the tracker for sending notices to mantis users on the bug creation page and it works like a charm..

See: http://bugs.mantisbt.org/view.php?id=6128 for the patch