Mantis Bug Tracker - Forums

Hi
We have MantisBT 1.2.1 installed and operational and have found one area where there appears to be a gap in functionality or, more likely, a gap in my knowledge!

Our usernames are 4 characters long and follow a standard model for all applications in use at the company. The four characters do not always represent the first four letters of the surname or any clear combination of first and last names.

We have many project managers using MantisBT and, due to the complexity of the projects, the PM's also determine who should be monitoring the issues in order to ensure cross project knowledge sharing, without the monitoree having to look at all issues to decide which he/she should be interested in.

The problem is that we have a user community of approximately 200 and the Project Managers cannot remember the 4 character username in order to add a monitor.

As far as I can see, there is no Wildcard or Real name functionality and no search capability associated with the Add Monitor field. You have to know the username in order to add a user as a monitor (other than for yourself of course).

Is anyone aware of such functionality?

Regards

Tony Eldridge

Realnames are displayed instead of usernames if you add the following line to file config_inc.php

Hi
Many thanks for the reply.
Yes we have that set in the config file but it only seems to work with the assignee, not with the Monitor field.
Regards

Tony

eldridge wrote:not with the Monitor field.

I don't understand what you mean with this.
I tested in my 1.2.1 installation and the real names are displayed at "Users monitoring this issue"
Also when using "Send a reminder" I get a list of the real names.

Hi
Yes I agree with your observations but when I wish to add someone to monitor the bug, via the View issues and issue link itself the Monitor field is just a non list of values field. Clicking on ADD with no username adds me as a user monitoring the issue. Wildcards do not appear to work and the field definitely requires a username to be valid.

Unfortunately I cannot seem to upload the screen shot at present.

Regards

Tony

I got it (at least I think so)
This is a known feature request
http://www.mantisbt.org/bugs/view.php?id=11316

If you want a quick solution, use the "Send a reminder" functionality that I mentioned as a workaround. The users you choose are also added to the monitoring list.

Hi
Excellent. Many thanks for this. I think the workaround will be just fine for now.
Regards

Tony