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Reproductibility

Posted: 15 Sep 2010, 12:01
by mohadesz
Dear all,
I have a quick question!

When I report a new issue , there is a drop down called 'reproducibility' which has different values ( from always to N/A). My question is that what does this really mean, aren't all the issues reproducible if they occur once?

Thank you kindly,

in advance!

Re: Reproductibility

Posted: 15 Sep 2010, 13:20
by atrol
Are we talking about theory or practice?

Let's talk about practice:
A customer calls the hotline and says: Sometimes my application crashes when clicking button xxxx, sometimes not
You start your installation to verify the problem and click button xxxx, no problem!
Reproducible? Not at the moment.

After a lot of trying and looking at sourcecode you find the bug: The problem occurs only when current hour is > 9 because the field to hold the time is declared to short.
Reproducible? Now always.