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How could the user change the Issue's status only

Posted: 20 Oct 2010, 06:04
by HomesicK
hi guys,,

Reference to the above title, please how could I do such case,,to give the user a privilege to change the status only (new, closed, ...) without changing any other criteria of the issue ???

Thanks

Re: How could the user change the Issue's status only withou

Posted: 20 Oct 2010, 06:11
by atrol
This is not possible without changing code and / or writing plugin or custom validation functions.
To be honest I have no idea where this behaviour would make sense. Can you describe a use case for this?
Why should a user be able to change only the issue status without having the right to add a note where he can explain why status has been changed, without having the right to set the solution, ..... ?

Re: How could the user change the Issue's status only withou

Posted: 20 Oct 2010, 08:23
by HomesicK
Dear atrol,

I just want him to not change the main criteria of the issue like issue's severity, Resolution,Priority ..etc ,, I wanna give the developer certain privileges to edit the criteria of the issue ,, he only responsible to resolve the bug and change the status of it and he could add any note without any privilege to change the issue itself.

Got the point ? :wink:

Re: How could the user change the Issue's status only withou

Posted: 20 Oct 2010, 10:12
by atrol
Using the following setting should be near to what you want
Goto page Manage -> Manage Configuration -> Workflow Thresholds
Disable checkbox at row "Update an issue" column "Developer"

Seems that you don't trust your developers :wink:

Re: How could the user change the Issue's status only withou

Posted: 24 Oct 2010, 09:07
by HomesicK
Loool

Yes , I do not trust them :lol: