Page 1 of 1

Send email to reponsable people

Posted: 28 Oct 2010, 10:44
by lgcarneiro
Hello,

How can i do when one issue is opened, depending 'Priority Field' send email to one people responsable? is it possible?

Prioriry A -> a@x.com
Priority B -> b@x.com

Version 1.2.3

Tks!
Luis Gustavo

Re: Send email to reponsable people

Posted: 28 Oct 2010, 19:56
by luizgmk
Hi Gustavo,

I'm afraid Mantis doesn't have this functionality, but you can setup categories so that a default user will be assigned to the issue based on it. I mean, you can have a category named "critical defect" and set it's autoassignment to the user that should be notified. The autoassignment will send him an e-mail.

I just posted a similar topic at http://www.mantisbt.org/forums/viewtopi ... =2&t=12852. Maybe answers to my post will be interesting to you too.

Best Regards!
Luiz Guilherme

Re: Send email to reponsable people

Posted: 29 Oct 2010, 10:32
by lgcarneiro
This just to work when i open one issue, ok?
If i edit one issue and change the category, not work. right?

Tks!
Luis Gustavo

Re: Send email to reponsable people

Posted: 01 Nov 2010, 21:57
by atrol
lgcarneiro wrote: If i edit one issue and change the category, not work. right?
Right, this is a known weakness http://www.mantisbt.org/bugs/view.php?id=7718