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Body of email is blank if too many bugnotes
Posted: 08 Feb 2011, 18:19
by mzenns
We have no problem with Mantis sending email when issues are created or updated, but if a certain number of bugnotes is exceeded, the body of the email is blank. Is there any way to change this behavior to show the bugnotes, or at least the last few?
Re: Body of email is blank if too many bugnotes
Posted: 08 Feb 2011, 19:36
by atrol
Check "My Account" -> "Preferences" for setting "E-mail Notes Limit"
Re: Body of email is blank if too many bugnotes
Posted: 08 Feb 2011, 19:42
by mzenns
The email notes limit is set to 0. What should it be?
Re: Body of email is blank if too many bugnotes
Posted: 08 Feb 2011, 19:59
by atrol
0 means unlimited, so all bugnotes are sent
Set it to 10 if you want that a maximum of 10 notes should be sent
Re: Body of email is blank if too many bugnotes
Posted: 08 Feb 2011, 21:01
by mzenns
So......evidently we has something else amiss. Any ideas what would be causing that behavior?
Re: Body of email is blank if too many bugnotes
Posted: 09 Feb 2011, 21:26
by atrol
Did you check the log/error files of the web- and email server?