Mantis Bug Tracker - Forums

Hi,

After installing mantisbt version 125 and trying to load the home index page I get: "No data received" "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data" in Chrome and in Safari "Safari can’t open the page “http://mantis.mydomain.com/” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again."

I have installed mantis quite a few times, both for work and personal use already but not in the last few years. In fact on the current server a very old version of mantis is running fine.

The database was created correctly, I added the config_inc.php file with only the DB parameters as suggested during the installation, I updated the permissions on the file system to 775, but I get the above error.

The apache2 log gives the below error

[notice] child pid 20304 exit signal Segmentation fault (11)

I guess an apache or PHP setting is incorrect but could not find any info on mantisbt on the required settings.

Any help is much appreciated.

Cheers,
Waldi

Which version of PHP do you use?

Apologies, key info missing. I am running PHP version 5.1.2

I added a phpinfo.php file in the main folder and that returned the standard php info page without any trouble.

As a first step I recommend to update your PHP installation (the latest 5.1.x should be enough, but a newer one might be even better)

i'm also having this problem

kinjo,

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?