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How to add a note for an already closed/solved issue?

Posted: 07 Apr 2005, 13:14
by mguske
I need to add a note to an issue which is already solved.

Only a manager can do this, but not a tester. He always has to reopen the issue, but for the most circumstances, it should be possible to add some new information as a note.

Any ideas,

Thanks in advance,

~ Markus

Posted: 07 Apr 2005, 19:23
by thraxisp
You could raise the "$g_bug_readonly_threshold" to CLOSED. This would allow bugnotes, and the issue itself to be editted after it was resolved.

Could you add this as a feature request to the tracker at http://bugs.mantisbt.org/ ?

Posted: 07 Apr 2005, 19:35
by schmaxelander
thraxisp wrote:Could you add this as a feature request to the tracker at http://bugs.mantisbt.org/ ?
Isn't this a feature Victor wants to put in the 1.0 release?

He wrote this in his blog:
Thresholds: Access level thresholds can now be set to an array of access levels, rather than just a threshold. For example, you can allow reporters, managers and administrators to add notes without allowing developers and managers.
So any need to adress this again?

~Alex

Posted: 07 Apr 2005, 19:51
by thraxisp
That feature is in CVS. I was thinking of separating the general "bug_is_readonly" feature from adding a bugnote to a "closed and locked" bug.

Posted: 12 Apr 2005, 07:31
by vboctor
We also have "$g_update_readonly_bug_threshold" which allows certain access levels to be able to update readonly issues. Updating includes the ability to add notes.

Regards,
Victor
MantisConnect
http://www.futureware.biz/mantisconnect