Mantis Bug Tracker - Forums

I have a serious concern with my mantis

Installed 1.2.6 (latest version) with windows installer.
I have around 30 users and more than 500 Issues in my DB currently..
But when I report/ update any issue Mantis performance is drastically coming down.
Tried the following things even..
1. updated to "mediumtext" for metadata/ body in table "mantis_email_table" tough its not working out.

But to resolve the above issue, I kept Email Notification in OFF but I can not move ahead for long run with this solution I need my developers to get notified on New Issues/ Updates on Issues.... with EMAILS (which is not possible now unfortunately....)

I dont have issue with Email sending

"mantis_email_table"Table is not empty everytime email goes to respective developer/ new user (when I raise an Issue or create a new account)

The only issue with when I update/ posting new issues then problem raises.

Could anyone please helpme out with the solution.

Thanks for your support in advance..

Regards,
Phani

Hello,

I'm facing exactly the same issue. Mantis is working fast only reporting and updating an issue need very long 15s-50s.
This is my enfironment:
- Mantis 1.2.8
- MySQL / PHP version I have to check
- Apache 2
- Debian 6
- LDAP Usermanagement by an external server (Login and user management is quite fast)
- Mails are send by all-inkl via PHPMAILER_METHOD_SMTP (sometimes mails are hanging in the queue)
- Network connection is fast and stable

Any Idea what could be the reason?

Thanks & kind regards Tino

hi everybody

sadly, we have a similar problem.
We habe 2500 bug reports, and all was working well. but since last week, the users complain for very slow speeds, but only at sending/updating a report. If I do a SQL on the mysql DB, it is fast..
We changed the mail account, but i tested this on an other new mantis installation, and there it is super fast. I'll check if it is faster when i change de mailing again and i will report..

Hello


try using crontab to send emails instead of report/update web page

i have hundred of projects and users, thousands of bugs and it was slow because of mails
Since i use cron for sending mail Mantis is not slow

Hi pvenkat,

This also happened to my mantis, report issue, assign, resolve and others slowed down.

You can the size of you mantis_email_table.
Also checked if there are many queued mails on mantis_email_table.
(on my scenario, my mantis_email_table is almost 2GB and this is what slowed down my mantis, i resolved it by truncating my mantis_email_table)
If your mantis_email_table is also large and there is no more important mails that needs to be sent, you can also try truncating it.

Hope this helps.