Mantis Bug Tracker - Forums

Hi,

we are using EmailReporting plugin in our company. So far the guys did a great job.
As everyone in our company uses outlook, we are often using forward function with attached *.msg file. Normaly every outlook user kann open that file and outlook shows the whole email as is was send to the specific user. So the user can reply directly to the sender.

But the EmailReporting plugin transfers the *.msg to a *.txt. Can someone explain me how to avoid that?

Thanks

unavoidable i'm afraid as .msg is not the actual attachment. its something outlook makes itself after receiving the email.