Email not Sent on new tickets.
Posted: 27 Jun 2012, 21:13
The tickets systems seem to sending emails on all ticket changes but when a "new ticket" is created it is not sending out the email. Any suggestions?
I've check my account and other accounts and all accounts are set to:
E-mail on New With Minimum Severity of "Any"
and under the manager email notification (See attachment)
Any suggestions?
Thanks.
Thank you.
I've check my account and other accounts and all accounts are set to:
E-mail on New With Minimum Severity of "Any"
and under the manager email notification (See attachment)
Any suggestions?
Thanks.
Thank you.