Send reminder problem
Posted: 30 Aug 2012, 16:00
Hi, I'm french, sorry for my bad english, but I need your help.
I have a problem with the function of sending reminders.
I was asked to lower the threshold levels for access to this feature, so I well lowered the threshold level to the reporter. So all users, from reporter to admin, see the function and the dialog box appears well.
However, in the list of people to whom you can send a reminder, it appear only users with developer threshold level (so all developers, managers, admin)! And my client would of course also be able to send reminders to reporters or updaters ...
I can’t find any solution in the customization code ! Can someone help me? Did someone already encountered this problem?
Thank you for your help.
I have a problem with the function of sending reminders.
I was asked to lower the threshold levels for access to this feature, so I well lowered the threshold level to the reporter. So all users, from reporter to admin, see the function and the dialog box appears well.
However, in the list of people to whom you can send a reminder, it appear only users with developer threshold level (so all developers, managers, admin)! And my client would of course also be able to send reminders to reporters or updaters ...
I can’t find any solution in the customization code ! Can someone help me? Did someone already encountered this problem?
Thank you for your help.