Mantis Bug Tracker - Forums

A product manager new to using Mantis was surprised to discover that on the "My View" display the Reporter field is not shown for the issues displayed. Only the ID, Summary, and status (by shading color). How can we customize Mantis so that "My View" items list the Reporter name too, so that when we're handling and triaging support issues we can know, at a glance, who the reporters are?

There is no customization option for it.
If you want it, you have to change the source code.
This is a known feature request http://www.mantisbt.org/bugs/view.php?id=6574

atrol wrote:There is no customization option for it.
If you want it, you have to change the source code.
This is a known feature request http://www.mantisbt.org/bugs/view.php?id=6574

Thanks for that. I see that the feature request, and, apparently, the offer by w_moroz to submit this code change as well as "other improvements which [w_moroz] made in mantis - or tried to", are from six (6) years ago. I see from mantisbt Resolved issues that other enhancements are happening.

I gather that this one isn't. Any idea why?

Meanwhile, thanks for the feature request that includes solution -- we may indeed try it on our own internal-use instance of Mantis, though we try to keep divergence from open source to a minimum.

tharris wrote: I gather that this one isn't. Any idea why?

It's just one of more than 2400 open issues (feature requests and bugs) and there is a more generic request for it http://www.mantisbt.org/bugs/view.php?id=7840

MantisBT is driven by a few non payed core developers working in their free time for it.
It all comes to priority and a dev or community member deciding to spend their time on a specific issue.

Submitting a patch is always a good idea, as it increases the chances of improvement eventually making it into MantisBT core.
There is a rule, that no feature enhancements or database schema changes are allowed in stable branches.
At the moment this is 1.2.x. Ok, sometimes rules are broken
All contributions are welcome and greatly appreciated.

Patch submissions can be made in several ways. In the order of preference:

1. Send us a Pull Request on our Github repository [1]
2. Attach a GIT patch to the issue
3. Attach a Unified Diff, clearly specifying the patch's base release

Kindly avoid to upload entire modified PHP files.

Please make sure that your submissions adhere to our Coding Guidelines [2], if they don't your patch might be rejected.

[1] https://github.com/mantisbt/mantisbt
[2] http://www.mantisbt.org/wiki/doku.php/m ... guidelines

tharris wrote:though we try to keep divergence from open source to a minimum.

Good decision.
That's why we offer even more ways of customization where you don't have to touch any existing source code.
a) custom functions b) a plugin system (the newer approach introduced in version 1.2)
You could write an own "My View" page based on the current one, implemented as a separate plugin or custom function which extents the main menu.