Customizing Excel Export to Include Bugnote dicsussions
Posted: 29 Jan 2013, 10:01
Hi All,
Hope this feature was already discussed, but what we are looking for is somewhat like this.
1. We have done the customization part as to match with our customer's request to get the required fields, there is a slight tricky requirement this time.
Our customer wants the "Root Cause" and "Solution" to be part of this excel report.
We have not added a custom field for these two fields as these are to be filled from Assigned users [i.e. Developers] and most of the cases the developers are mentioning these in "Notes" section.
Is there a method available to include the Issue Notes also to be a part of EXCEL Report?
Thanking you in advance.
Hope this feature was already discussed, but what we are looking for is somewhat like this.
1. We have done the customization part as to match with our customer's request to get the required fields, there is a slight tricky requirement this time.
Our customer wants the "Root Cause" and "Solution" to be part of this excel report.
We have not added a custom field for these two fields as these are to be filled from Assigned users [i.e. Developers] and most of the cases the developers are mentioning these in "Notes" section.
Is there a method available to include the Issue Notes also to be a part of EXCEL Report?
Thanking you in advance.