Reporter Can see only his Issue
Posted: 06 Feb 2013, 07:01
Hi,
1 } How can reporter/updater/developer (or only Reporter or vise verse ) see only his/her Issues . -- I know there is View status public and private .. but the thing is that .. i have given Capability ( Handle an issue ) to Reporter hence if i make View Status as a Private then ADMIN cant assign any issue to Reporter ( showing Access Dined message ) .. my point his ADMIN has Full right then why such type of message seen ..
2 } Can i give Permission to manager to LOG an Issues on behalf of any other User( reporter or updater or developer ) --- ( as admin don't have access to Password of users hence any way that Manager or admin can Log an issues on behalf of resp users ( reporter or updater or developer ).
Please help me out ..
Thanks
1 } How can reporter/updater/developer (or only Reporter or vise verse ) see only his/her Issues . -- I know there is View status public and private .. but the thing is that .. i have given Capability ( Handle an issue ) to Reporter hence if i make View Status as a Private then ADMIN cant assign any issue to Reporter ( showing Access Dined message ) .. my point his ADMIN has Full right then why such type of message seen ..
2 } Can i give Permission to manager to LOG an Issues on behalf of any other User( reporter or updater or developer ) --- ( as admin don't have access to Password of users hence any way that Manager or admin can Log an issues on behalf of resp users ( reporter or updater or developer ).
Please help me out ..
Thanks