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Graphs stop working with 1.2.15
Posted: 08 Oct 2013, 12:52
by Ernesto
Hi all, I have installed many Mantis versions with many Architectures in my Linux server:
1.0.5
1.0.7
1.1.1
1.1.2
1.2.3
1.2.7
1.2.8
1.2.15
using the same JPGRAPH library but
only the Architectures with
1.2.15 version doesn't work fine.
I check the other suggestion in this site:
http://fluffy.mantisbt.org/forums/viewt ... =3&t=21467
http://www.mantisbt.org/forums/viewtopi ... =3&t=20607
and in Mantis bugs site:
http://www.mantisbt.org/bugs/view.php?id=11548
http://www.mantisbt.org/bugs/view.php?id=13734
without success.
Have you suggestions?
Thanks in advance,
Rgds,
Ernesto
Re: Graphs stop working with 1.2.15
Posted: 08 Oct 2013, 13:57
by atrol
Is this a new installation or an update?
Does it work with the bundled graph library?
No errors or warnings when running admin/check.php?
No errors or warnings in webserver logs?
No errors or warnings when clicking link "Per State", "Per Priority" ....?
No errors or warnings when right clicking the destroyed image (X) and opening the page in a new tab?
Re: Graphs stop working with 1.2.15
Posted: 08 Oct 2013, 14:46
by Ernesto
Hi atrol,
these are the answers to ur questions:
Is this a new installation or an update?
It is a new installation (we have 4 installation with 1.2.15 version of Mantis).
Does it work with the bundled graph library?
No
No errors or warnings when running admin/check.php?
See attached file called "check_result.png"
No errors or warnings in webserver logs?
No error in error_log file on /usr/local/apache/logs directory
No errors or warnings when clicking link "Per State", "Per Priority" ....?
No image
No errors or warnings when right clicking the destroyed image (X) and opening the page in a new tab?
I can't open in a new tab and in a new window of IE because they are unavailable see attached file called "right click menu" (it is in grey mode).
Thanks for ur help.
Rgds,
Ernesto
Re: Graphs stop working with 1.2.15
Posted: 08 Oct 2013, 15:11
by atrol
You told that this is a new installation but it seems you copied some old configurations to config_inc.php.
e.g. you don't get the ldap_port warning with a complete new installation.
Please attach your config_inc.php (remove the passwords before uploading)
Did you copy the JpGraph library under your Mantis root/library directory?
Did you change any file which has been delivered with MantisBT?
Did you install any 3rd party plugins?
Did you install any custom functions?