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Attachemnts are not opening for few defects
Posted: 02 Dec 2013, 05:01
by Ashwinntt
Hi,
Recently we have changed the Mantis URL and for some of the defects the attachements are not getting opened after changing the URL how to resolve this

Re: Attachemnts are not opening for few defects
Posted: 02 Dec 2013, 11:16
by atrol
Ashwinntt wrote:we have changed the Mantis URL
What exactly did you do?
Ashwinntt wrote:some of the defects the attachements
What does "some" mean? e.g. large attachments, a certain type, older ones, ...
Ashwinntt wrote:attachements are not getting opened
Do you get an error message?
Did you check your webserver logs for errors and warnings?
Did you run admin/check.php?
Re: Attachemnts are not opening for few defects
Posted: 05 Dec 2013, 04:44
by Ashwinntt
Hi
While trying to open one year old attachemnt the attached file is not getting opened it displays 401 error
Re: Attachemnts are not opening for few defects
Posted: 05 Dec 2013, 08:18
by atrol
The given information is not enough to provide any support
a) you did not answer my questions
b) error 401 is not clear, there is a MantisBT error 401 and there is also a HTTP error 401
c) and one more question: Do you store your attachments in database or filesystem?
Re: Attachemnts are not opening for few defects
Posted: 09 Dec 2013, 06:43
by Ashwinntt
Hi
We take the backup of mantis from my sql administrator but I really have no idea where the attachments will be stored

Re: Attachemnts are not opening for few defects
Posted: 09 Dec 2013, 10:42
by atrol
Ashwinntt wrote:I really have no idea where the attachments will be stored

Depends on your file upload settings
http://www.mantisbt.org/docs/master-1.2 ... IG.UPLOADS