Howto prevent reporting duplicates
Posted: 27 May 2014, 08:53
Hello,
is there a way to automatically prevent users from reporting duplicates? Or at least, give users some hints, if they are reporting an issue which would be similar to an existing issue?
For example, bugzilla has a feature where the users are shown similar existing bugs and they could choose if the new reported issue would fit to one if the exitsing issues, or if they would open a new issue instead.
My mantis is v1.2.15.
Thanks,
Kai.
is there a way to automatically prevent users from reporting duplicates? Or at least, give users some hints, if they are reporting an issue which would be similar to an existing issue?
For example, bugzilla has a feature where the users are shown similar existing bugs and they could choose if the new reported issue would fit to one if the exitsing issues, or if they would open a new issue instead.
My mantis is v1.2.15.
Thanks,
Kai.