forgot user name
Posted: 22 Oct 2014, 09:46
I had an account but forgot my user name AND pw.
Trying the password reset option does not work as I don't remember the user name to enter.
Creating a new account gives an error because my old email address is still in system and duplicates are not allowed.
I created this account to address the problem but it uses my personal email account.
I need to reset my account using my existing work email. How do I do that? I looked in the FAQ and they are no help. I could not find any other threads related. hence a new post.
Trying the password reset option does not work as I don't remember the user name to enter.
Creating a new account gives an error because my old email address is still in system and duplicates are not allowed.
I created this account to address the problem but it uses my personal email account.
I need to reset my account using my existing work email. How do I do that? I looked in the FAQ and they are no help. I could not find any other threads related. hence a new post.