Mantis Bug Tracker - Forums

With SL-Gundam's help, I was able to install the EmailReporting plugin, but now when I modify the "Manage Configuration Options" and click Update Configuration, the page changes to a white background page that says:


Not Acceptable

An appropriate representation of the requested resource /mantisbt/plugin.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



Any suggestions on how to fix this?

Thanks!

It looks like I may have found the source of the error, or at least a workaround. The "Save email contents to this directory if debug mode is activated [?]" field defaulted to "tmp/mantis" but said no directory existed, so I created the directory, then changed the field to "mantis" and saving didn't yield an error.

This is a weird one as i've tried changing said value and seeing if a non-existing directory would generate errors but everything works fine

Not Acceptable

An appropriate representation of the requested resource /mantisbt/plugin.php could not be found on this server.

This suggests plugin.php could not be found which is weird as thats a part of MantisBT. In theory this could be part of some kind of protection or hardening extension for either the webserver or PHP but i cannot be sure

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

This suggests a misconfiguration in your web server

If you find any more information i will investigate further

Definitely strange. After I created the "tmp/mantis" directory, then changed the field to "mantis" and saved, it not only didn't yield an error, but it gave a different, longer (more appropriate to the webserver) path.

Thats because relative paths are converted to absolute paths