Mantis Bug Tracker - Forums

Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

The same with Mantis 1.3 RC1

I was not able to reproduce the problem.

You should provide detailed step-by-step instructions to reproduce the issue; the following additional information may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?

I reinstalled from 0:
- MantisBT version: 1.3 RC1
- Installation configuration: https://i.imgur.com/aSMCQaN.png
- I go to /manage_plugin_page.php and activate the Graphics plugin 1.3
- I go to /plugin.php?page=MantisGraph/summary_jpgraph_page and the graphs are all black: https://i.imgur.com/8PKFBnf.png (tried creating some test project and issues)
- Tried isolating plugin response, black image: plugin.php?page=MantisGraph/summary_graph_cumulative_bydate.php&width=375

Version information:
- Ubuntu Linux 14.04.2 (Linux 3.13.0-55-generic on x86_64)
- Apache/2.4.7 (Ubuntu)
- PHP 5.5.9-1ubuntu4.14
- MySQL 5.6.28-0ubuntu0.14.04.1-log - (Ubuntu)
- Browsers: Firefox and Chrome latest versions
- OS: Windows 7

No source code modified, new installation. No plugins or custom functions.

I all get black graphs on fresh installation of MantisBT 1.3
however in version 1.2.19 I have no issue with this.

I can provide any information you need please post it here so I can help track down this bug.

just input some Reports (BUG's) and the graphs will be generated well

I've more than 500 issues opened and the graphs remain black

in may case I just installed 1.3 then activated Graph plugin then indeed I see black squares.
What I do ?

Uninstall > Reinstall Graph PlugIn > Add one Report (bug) - you will delete this one !
then go back to graphs....and in my case it's just work and there is no black squares.

Thx, but that not worked for me

dimas wrote:Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

try reinstalling Mantis 1.3 from scratch. My problem get solved by this.

walt73 wrote:

dimas wrote:Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

try reinstalling Mantis 1.3 from scratch. My problem get solved by this.

As I said: viewtopic.php?f=3&t=22885&p=59935#p59189

Have you installed package msttcorefonts on your system?

I haven't installed the msttcorefonts package, but installing it doesn't solved the problem

I tried with mantis 2.0 Beta 2 and I can't see the graphics, neither the black image:

https://i.imgur.com/8FzyTdk.png

Mantis 2.0 Beta 2 is another story as there is a complete rewrite of graphs based on other technology than older versions.
The fonts on server are no longer needed, but there is a known bug in 2.0 Beta 2 https://www.mantisbt.org/bugs/view.php?id=21653

Back to version 1.3
Did you check your web server logs for errors or warnings?
Did you run admin/check/index.php?
What do you get when right clicking on the black graph and choose to open the link in a new tab?

Same problem here as described above.

I upgraded 1.2.19 to 1.3.1

admin/check/index.php only give some warnings ( not related to graphs )
No errors in webserver logs
Installed msttcorefonts

Right-click open link in new tab: same black square!

Error shown when inspection of element:

Refused to apply inline style because it violates the following Content Security Policy directive: "style-src 'self'". Either the 'unsafe-inline' keyword, a hash ('sha256-LsF8TRjV1lL0D8HSw6Ckeqaag959+kQJGQbyrsuQtkg='), or a nonce ('nonce-...') is required to enable inline execution.