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Update bugs From Emails

Posted: 25 Sep 2015, 22:01
by lhenao
Hello everybody!

I need to know if the current version of MantisBT, like the one I have installed is the "MantisBT-1.2.19" can activate some functionality from the "EmailReporting" plugin to update an incident from the same mail shipping when the plugin creates a new incident?

thanks!

Re: Update bugs From Emails

Posted: 27 Sep 2015, 22:03
by SL-Gundam
EmailReporting is able to add notes to existing tickets. If that is not what you mean you will need to explain it more clearly as i obviously misunderstood

Re: Update bugs From Emails

Posted: 20 Oct 2015, 09:30
by Gilles59
Hello I use Mantis 1.2.15 with EmailReporting-0.8.4.
I would like to set issue update by EmailReporting.
Is it possible with these versions ?
How to do ?
Thanks for your helps.

Re: Update bugs From Emails

Posted: 20 Oct 2015, 18:49
by SL-Gundam
I advise you upgrade to EmailReporting 0.9.0-DEV since it works better with the version of MantisBT you are running

https://www.mantisbt.org/wiki/doku.php/ ... lreporting

EmailReporting will update an issue based on incoming emails. These updates are notes or attachments. MantisBT notifications will be triggered when necessary

Re: Update bugs From Emails

Posted: 22 Oct 2015, 09:15
by Gilles59
Ok, thanks a lot for answer. I'll plan update and check if automatic updates working