Mantis Bug Tracker - Forums

Hello,
I'm not sure if the following is possible in Mantis so I'm wondering if anyone can tell me whether or not it is..

We have multiple customers using the same product. All of whom will request features and bugfixes on their own mantis area. Each of the customers cannot see the support issues from other companies. This is fine until we want to do release notes. I like the changelog feature in Mantis but it (quite rightly) only allows access to that customers issues.

What I would like to do is have a "release notes" field for each issue that is public across accounts. Therefore when a change-log is produced, the customer will see only the title of the issue and the release notes. That will allow me to keep the customers accounts separate but still give a structured way to inform everyone of changes.

Does such a thing exist in Mantis?

Many thanks,
Will.

willhonor wrote:Does such a thing exist in Mantis?

There is no such functionality.
All fields are treated the same way concerning access.

It could be quite hard to have this implemented as a clean general concept in standard Mantis.
It shouldn't be that hard to implement your own hard coded changelog page that doex what you want.
The first step would be to have a custom field for the release notes. (unfortunately the current stable version 1.2.x does not support muli line text fields, 1.3.x does)
Maybe you could use the exising "Additional information" field for it.