Page 1 of 1

Email Notifications not sending

Posted: 18 May 2016, 12:14
by zubair.azmi
Hi,

We are using Mantis in our corporation as a Issue tracking system.

The issue we are facing is that no emails are being shoot now once we perform any type of action(user registration,issue submission,adding note,changing issue's status).

Configuration settings are perfectly alright because email notifications were being sent properly before a month.

This issue raised when our IT department upgrade Exchange server 2007 to Exchange server 2013.

Please help me out.

Regards,
Zubair Azmi

Re: Email Notifications not sending

Posted: 19 May 2016, 06:08
by atrol
zubair.azmi wrote: This issue raised when our IT department upgrade Exchange server 2007 to Exchange server 2013.
You should contact your IT department. They can trace the incoming requests and may find errors or warnings in logs of the Exchancge server.