Mantis Bug Tracker - Forums

Hey guys,

I don't have a ton of familiarity with this but with we're not getting confirmation emails to allow complete setup completion when trying to add new members. I don't see any bounce-back in any of our spam filters so I'm guessing this could be a configuration issue?

Hello
I'm using Mantis 1.3(Hope its the new version).
I'm having issue where I'm not receiving any mail notification for new user after installation. Tried working with lost password , it shows as 'password message sent' to email id but again not received any mail notification.
Did SMTP configuration changes in config_inc.php.sample shown below,

# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_MAIL; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host = 'localhost'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_username = ''; # used with PHPMAILER_METHOD_SMTP
$g_smtp_password = ''; # used with PHPMAILER_METHOD_SMTP
$g_webmaster_email = 'webmaster@example.com';
$g_from_email = 'noreply@example.com'; # the "From: " field in emails
$g_return_path_email = 'admin@example.com'; # the return address for bounced mail
# $g_from_name = 'Mantis Bug Tracker';
# $g_email_receive_own = ON;
# $g_email_send_using_cronjob = ON;

This didn't work as well and so not able to properly to assign the bugs to anyone.
Can anyone please help me out to get a solution for this. It will be very helpful for me as I'm beginner in this field.

Thanks in advance,
Bhoomika

I'm also having this problem. I have webmin with postfix installed, and it can send emails via our smtp server, but when Mantis says it's sending an email, nothing happens. My config_inc.php contains the following:

$g_allow_signup = ON; //allows the users to sign up for a new account
$g_enable_email_notification = ON; //enables the email messages
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'smtp.clarku.edu';
$g_smtp_connection_mode = 'tls';
$g_smtp_port = 25;
$g_smtp_username = 'pwason@clarku.edu';
$g_smtp_password = '*********';
$g_from_email = 'noreply@xoo.idrisi.clarku.edu';
$g_from_name = 'Mantis Bug Tracker';
$g_administrator_email = 'pwason@clarku.edu'; //this will be your administrator email address

I'm getting similar results. httpd error_log shows: sendmail: fatal: setrlimit: Permission denied

My webmin+postfix can send mails fine. Mantis config had no email config so I added that, but still no emails from Mantis. Also discovered SELinux (I'm running CentOS 6.8 ) was not allowing httpd to send emails, fixed that as well. Tried a reboot, no change. Running the latest version of Mantis, and everything else is updated as well.

OT, if anyone reading this has any clue on migrating fogbugz data to Mantis, let me know