Mantis Bug Tracker - Forums

Is there anyway for me to adjust the width of the email content/body?


Below is the sample email content/body.
--------------------------------------------------------------------------currently the width is only until here
---------------------------------------------------------------------------------------------------v

The following issue has been SUBMITTED.
======================================================================
http://localhost/view.php?id=81
======================================================================
Reported By: requestor
Assigned To: developer
======================================================================
Service Line: Enterprise Service Portal
Ticket ID: 81
Service Type: Request
Service Category: HR
Service Sub-Category: Onboarding
Severity: Medium
Status: Assigned
======================================================================
Date Submitted: 05-Sep-2017 14:14 MYT
Last Modified: 05-Sep-2017 14:14 MYT
======================================================================
Subject: Test 035
Description:
HR - Onboarding Test 035
======================================================================

Issue History
Date Modified Username Field Change
======================================================================
05-Sep-2017 14:14requestor New Issue
05-Sep-2017 14:14requestor Status New => Assigned
05-Sep-2017 14:14requestor Assigned To => developer
======================================================================
This is an auto-generated email. Please do not reply to this message. You are further advised to add abc@email.com to your Address Book and / or Approved Sender List to avoid our e-mails from being forwarded to the junk or spam folder of your e-mail.

The defaults for the separator lines in email are to display 70 times "=" and 70 times "-"
You can change this by adding the following lines to file confing_inc.php and adjusting the length and the character if you want.

The solution only allow me to control the length/width of the email separator.

The description(in bold) in the email content/body appear to be displaying wrongly. It appear properly in the portal.

It should appear like :
Name : First Name, Last Name
Position : Vice President
Department : Business Development & Corporate Planning
Date join : 01/09/2017
Location : Kingsley Tower 3, Paddington Street, 50000 Kuala Lumpur
PIC : Supervisor 1
Proposed email : abc@email.com

instead of:
Name : First Name, Last Name
Position : Vice President
Department : Business Development & Corporate Planning Date join : 01/09/2017 Location : Kingsley Tower 3, Paddington Street, 50000 Kuala Lumpur PIC : Supervisor 1 Proposed email : abc@email.com
like in the sample email below.



The following issue has been SUBMITTED.
======================================================================================================================================================

http://localhost/serviceportal-Backup 20170906/view.php?id=678
======================================================================================================================================================

Reported By: admin
Assigned To: pic
======================================================================================================================================================

Service Line: Enterprise Service Portal
Ticket ID: 678
Service Type: Request
Service Category: HR
Service Sub-Category: Onboarding
Severity: Medium
Status: Assigned
======================================================================================================================================================

Date Submitted: 06-Sep-2017 15:50 MYT
Last Modified: 06-Sep-2017 15:50 MYT
======================================================================================================================================================

Subject: HR - Email Content Testing 022
Description:
Dear Team,

Please be advised on the new recruitments as follows:

Name : First Name, Last Name
Position : Vice President
Department : Business Development & Corporate Planning Date join : 01/09/2017 Location : Kingsley Tower 3, Paddington Street, 50000 Kuala Lumpur PIC : Supervisor 1 Proposed email : abc@email.com ======================================================================================================================================================


Issue History
Date Modified Username Field Change
======================================================================================================================================================

06-Sep-2017 15:50admin New Issue
06-Sep-2017 15:50admin Status New => Assigned
06-Sep-2017 15:50admin Assigned To => staff.provision
06-Sep-2017 15:50admin Assigned To staff.provision => pic
======================================================================================================================================================


This is an auto-generated email. Please do not reply to this message. You are further advised to add abc@email.com to your Address Book and / or Approved Sender List to avoid our e-mails from being forwarded to the junk or spam folder of your e-mail.