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Version 2.6.0 won't install or update

Posted: 11 Sep 2017, 11:57
by Nooitgedacht
Hello,

I have tried a clean install and an upgrade to version 2.6.0, but I got a white blank screen, when I try to open http://project.sourceforce.io/admin/install.php with Firefox 56.0 or internet explorer 11.
Any suggestion?

A clean install of 2.5.2, works well as I can see, however it's very slow.
When I click on one of items, it takes a lot of time. Maybe a problem at sourceforge?

Re: Version 2.6.0 won't install or update

Posted: 12 Sep 2017, 10:15
by atrol
I never used sourceforge to run MantisBT, thus I can't help that much.
Do you have access to web server and/or PHP errors logs?
If so, I would expect to see errors and/or warnings in it.

Re: Version 2.6.0 won't install or update

Posted: 18 Sep 2017, 09:51
by gfolkerts
I have the same issue. I have downloaded the distrubution from sourceforge, uploaded the files to the webserver and tried to run the install. In the phperror log I see this message:
[18-Sep-2017 09:37:18 UTC] PHP Parse error: syntax error, unexpected '[' in ../mantisbt26/vendor/guzzlehttp/psr7/src/functions.php on line 78

A search in Google showed that this error does appear more in guzzle however the solution found there did not work.

Does somebody know how to fix this?

Regards,

Gerard

Re: Version 2.6.0 won't install or update

Posted: 18 Sep 2017, 20:03
by atrol
@gfolkerts, which PHP version do you use?

Re: Version 2.6.0 won't install or update

Posted: 19 Sep 2017, 08:47
by gfolkerts
My provider runs PHP Version 5.3.10-1.

Re: Version 2.6.0 won't install or update

Posted: 19 Sep 2017, 22:48
by atrol
PHP 5.3 should no longer be used http://php.net/supported-versions.php
We recommend to use 7.0 or at least 5.5
https://www.mantisbt.org/docs/master/en ... s.software

Re: Version 2.6.0 won't install or update

Posted: 20 Sep 2017, 06:45
by gfolkerts
You're right. Thanks.
I did not realize my web hosting was on an older version of PHP. I have asked my provider about upgrade plans.

Regards,

Gerard