Mantis Bug Tracker - Forums

While adopting Mantis, eventually you come to the question how to customize the workflow.

I try to understand how to think about that.

What are the three, most important questions, to ask about each state?

Any suggestions ?

Hello 'boots:

I'll take a whack at this, but this is just off the top of my head so your mileage may vary:

- Which states correspond to critical phases in your development process?
If moving a bug to state VERIFIED (for example) triggers a release to a client, then you should be darn sure the defects are actually fixed -- do you want to require an intermediate state (maybe FIXED) that anyone (any developer) can move bugs INTO but that only a QA analyst, project manager, whoever can move OUT of into 'VERIFIED'?

Ok that's all I can think of at this moment... anyone else?

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hmackiernan
SF CA