Unable to login with username(administrator) & Password(root)

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vaishalipatil
Posts: 3
Joined: Jul 13, 2018 1:58 am
Location: Pune, Maharashtra, India

Unable to login with username(administrator) & Password(root)

Post by vaishalipatil » Jul 13, 2018 2:06 am

showing Warning: "admin" directory should be removed, or access to it restricted.

atrol
Site Admin
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Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Unable to login with username(administrator) & Password(root)

Post by atrol » Jul 13, 2018 2:25 am

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

You should provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
Please use Search before posting and read the Manual

vaishalipatil
Posts: 3
Joined: Jul 13, 2018 1:58 am
Location: Pune, Maharashtra, India

Re: Unable to login with username(administrator) & Password(root)

Post by vaishalipatil » Jul 13, 2018 2:36 am

mantisbt--------------------------2.13.1
Changes in (Apache httpd.conf) ---ServerName localhost:8086 & Listen 8086

atrol
Site Admin
Posts: 7255
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Unable to login with username(administrator) & Password(root)

Post by atrol » Jul 13, 2018 2:53 am

Is this a fresh install of 2.13.1?
If yes, why didn't you use latest 2.15.0?
If no, did you install 2.13.1 or was it installed by another person?
Please use Search before posting and read the Manual

vaishalipatil
Posts: 3
Joined: Jul 13, 2018 1:58 am
Location: Pune, Maharashtra, India

Re: Unable to login with username(administrator) & Password(root)

Post by vaishalipatil » Jul 13, 2018 3:27 am

freshly i installed now mantisbt 2.15.0
after installation i went to localhost/mantisbt then click on Install/Upgrade Database..
I was trying with administrator as user and root as password but i was unable to login, was showing below


"Your account may be disabled or blocked or the username/password you entered is incorrect"
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atrol
Site Admin
Posts: 7255
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Unable to login with username(administrator) & Password(root)

Post by atrol » Jul 13, 2018 4:57 am

vaishalipatil wrote:
Jul 13, 2018 3:27 am
after installation
After which installation? What did you install before running the installation script?
Please use Search before posting and read the Manual

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