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Email Notification Authentication Failure

Posted: 04 Oct 2018, 08:14
by chnbcln
I'm new to Mantis and your help will be highly appreciated.

I'm currently having a problem with configuring the Email Notification of Mantisbt(Version 2.15.0).

Here's my current config_inc:

Code: Select all

<?php
$g_hostname               = 'localhost';
$g_db_type                = 'mysqli';
$g_database_name          = 'bugtracker';
$g_db_username            = 'root';
$g_db_password            = '';
$g_show_version			= ON;
$g_default_timezone       = 'Europe/Berlin';

$g_crypto_master_salt     = 'xxxxxxxxxxxxx';
$g_allow_signup	 = OFF;  
$g_enable_email_notification = ON; 
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host ='smtp.host.com'; 
$g_smtp_connection_mode = '';
$g_smtp_port = 25;
$g_smtp_username = 'XXX';
$g_smtp_password = '********';
$g_administrator_email = 'email@sam.com';

$g_from_name = ' Mantis Bug Tracker';
$g_webmaster_email = 'email@sam.com';
$g_return_path_email = 'email@sam.com';
$g_from_email = 'email@sam.com';
$g_email_send_using_cronjob = OFF;
$g_email_receive_own = ON;
$g_debug_email	= ON;

$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT | LOG_EMAIL_VERBOSE | LOG_ALL ;
$g_log_destination = 'file:C:\mantisbt.log';
?>
And I am getting this kind of error message whenever.
2018-10-04 10:09 CEST MAIL_VERBOSE email_api.php:1214 email_send_all() Sending message 10734
2018-10-04 10:09 CEST MAIL_VERBOSE email_api.php:1346 email_send() Using debug email '1'
2018-10-04 10:09 CEST MAIL email_api.php:1353 email_send() ERROR: Message could not be sent - Invalid address: (addAnAddress to): 1
2018-10-04 10:09 CEST DB database_api.php:313 db_query() array (
0 => 'SELECT * FROM mantis_email_table WHERE email_id=\'10735\'',
1 => '0.0015',)

Re: Email Notification Authentication Failure

Posted: 04 Oct 2018, 08:34
by atrol
$g_debug_email has to be set to a valid e-mail address if you want to use it.
ON is not a valid setting.
$g_debug_email
Used for debugging e-mail notifications. When it is '', the emails are sent normally. If set to an e-mail address, all messages are sent to it, with the original recipients (To, Cc, Bcc) included in the message body.
Default is ''.

Re: Email Notification Authentication Failure

Posted: 04 Oct 2018, 10:03
by chnbcln
After changing the debug_email into a real email, i got the following error.
email_send() ERROR: Message could not be sent - SMTP Error: Could not authenticate.