Enhancement Request - Project/Priority Management

Post about your customizations to share with others.

Moderators: Contributor, Developer

Post Reply
mrothwell
Posts: 5
Joined: Jan 23, 2019 2:58 pm

Enhancement Request - Project/Priority Management

Post by mrothwell » Jan 23, 2019 3:23 pm

Hello!

Our team has been using Mantis for 5+ years now and we've altered our workflow over time to best accommodate our needs. However, we find that we're wasting too much time communicating the order of priority when it comes to bugs we're trying to get resolve for the current release cycle.

Below is some more detail:
1) Currently
a) Business Workflow: Our website release cycles are 3-4 weeks
b) Mantis Workflow: We create one (parent) bug, known as the Release Tracker. Then, we 'relate' all of the (children )bugs that need to be included in this Release, to the parent bug. This keeps all of the bugs in one, easy to view, place.
c) Drawback: When viewing the parent bug, we are not able to see the priority of each related (child) bug. Even if we could, this would not solve our need of communicating the real-time priority (top-to-bottom) of each bug. So, we are currently adding a comment every other business day listing the bugs in order of priority. It is time-consuming since new bugs are always opened, others are closed, and priorities change.
d) Enhancement Request: Add the ability to drag/move the child (related) bugs so that we can order them in the order of priority (i.e. top = highest priority and bottom = lowest priority). This way, our development team and we (the customer) can always manage and view the priorities of our enhancements in real-time.

Please let me know if you have any questions!

Thank you,
Michael Rothwell

cas
Posts: 421
Joined: Mar 11, 2006 11:08 am
Contact:

Re: Enhancement Request - Project/Priority Management

Post by cas » Jan 24, 2019 2:13 am

This is not available out of the box, you would need to adjust 2 function within the core/relationship_api.php.
Think you need to adjust the select statement within :
relationship_get_all_src & relationship_get_all_dest
Downside of adjusting core of course is that you need to repeat this with every upgrad hence if you go that way, ensure it gets properly documented. :mrgreen:

mrothwell
Posts: 5
Joined: Jan 23, 2019 2:58 pm

Re: Enhancement Request - Project/Priority Management

Post by mrothwell » Jan 24, 2019 2:39 pm

Hello, cas!

Our web developer is also the individual who manages our Mantis environment. Are you saying that he would need to create and make this adjustment or, once this change is available, he would need to include it in our next upgrade?

cas
Posts: 421
Joined: Mar 11, 2006 11:08 am
Contact:

Re: Enhancement Request - Project/Priority Management

Post by cas » Jan 24, 2019 3:05 pm

What I am saying is that to achieve what you want, your web-developer would need to make those adjustments. I assume he can manage some php :wink:

Post Reply