Mails not sending
Posted: 12 Mar 2020, 11:21
Hi
Mails not sending in the mantis.
Please find below configuration settings in the config_inc.php
# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_use_phpMailer = ON;
$g_smtp_host = 'xxx.domain.com';
$g_smtp_username = 'username';
$g_smtp_password = 'password';
$g_webmaster_email = 'admin@domain.com';
$g_from_email = 'admin@domain.com';
$g_return_path_email = 'admin@domain.com';
$g_from_name = 'Mantis Bug Tracker';
$g_smtp_port = 25;
$g_smtp_connection_mode = '';
$g_validate_email = ON;
$g_allow_blank_email = ON;
$g_enable_email_notification = ON;
$email_send_using_cronjob = ON;
$g_log_level = LOG_EMAIL;
$g_log_destination = 'file:C:\xampp\htdocs\Bugtracker\email.log';
$g_webservice_rest_enabled = ON;
Error message stored in 'email.log' is below:
2020-03-12 16:31 IST MAIL email_api.php:1401 email_send() ERROR: Message could not be sent - SMTP Error: Could not authenticate.
We checked above smtp setting separately in another file,It is working.But mantis it is not working.
kindly suggest.
Mails not sending in the mantis.
Please find below configuration settings in the config_inc.php
# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_use_phpMailer = ON;
$g_smtp_host = 'xxx.domain.com';
$g_smtp_username = 'username';
$g_smtp_password = 'password';
$g_webmaster_email = 'admin@domain.com';
$g_from_email = 'admin@domain.com';
$g_return_path_email = 'admin@domain.com';
$g_from_name = 'Mantis Bug Tracker';
$g_smtp_port = 25;
$g_smtp_connection_mode = '';
$g_validate_email = ON;
$g_allow_blank_email = ON;
$g_enable_email_notification = ON;
$email_send_using_cronjob = ON;
$g_log_level = LOG_EMAIL;
$g_log_destination = 'file:C:\xampp\htdocs\Bugtracker\email.log';
$g_webservice_rest_enabled = ON;
Error message stored in 'email.log' is below:
2020-03-12 16:31 IST MAIL email_api.php:1401 email_send() ERROR: Message could not be sent - SMTP Error: Could not authenticate.
We checked above smtp setting separately in another file,It is working.But mantis it is not working.
kindly suggest.