Description Gets Wrapped for ticket from Email Reporting

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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udays@hotmail.com
Posts: 1
Joined: Feb 12, 2017 10:59 am

Description Gets Wrapped for ticket from Email Reporting

Post by udays@hotmail.com »

When new ticket is created using EmailReporting the Description field gets wrapped after 75 characters. Is there a way to avoid wrapping around? Example as below:

In Email the message body was:
Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google

In Mantis the issue get created with description as:
Creating Issue thru Google Creating Issue thru Google Creating Issue
thru Google Creating Issue thru Google Creating Issue thru Google
Creating Issue thru Google Creating Issue thru Google Creating Issue thru
Google Creating Issue thru Google

SL-Gundam
Posts: 605
Joined: Jul 06, 2011 9:17 am

Re: Description Gets Wrapped for ticket from Email Reporting

Post by SL-Gundam »

I would need a raw_msg to see what is causing this
I have me suspicions but need to make sure

You can make the raw_msg by activating debug mode in EmailReporting and letting EmailReporting process an email which causes this issue

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