Mantis Bug Tracker - Forums

hello how are you?
Users always have the email field empty and through the web I cannot fill it, the field is disabled. Does it always have to be through the database? No way to make it editable?
thanksss

What is your version/platform etcetera?
What is your logon method, LDAP?

Hello!
Yes method LDAP and version plataform 2.5.1

thanks

Do you have this setting in your config_inc.php:
$g_use_ldap_email = ON;
Then the email will be retrieved via LDAP

Yes, i have setting this option but not retrive me the email field. I have to fill it by database .
The sending mail works ok.....any other idea?

Apparently LDAP does not retrieve the email. So that is what you need to investigate.
For now change the setting to:
$g_use_ldap_email = OFF;
Now you can change it in the user interface

jjajaja thank you very much. This works for me at the moment!! Later I'll see because dont retrive from ldap.
regards