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number maxim open tickets

Posted: 18 Jan 2022, 12:31
by fmildemberger
common users are reporting that they can only open a maximum of 6 tickets...where do I set this to a larger number?

Re: number maxim open tickets

Posted: 18 Jan 2022, 16:18
by cas
what is the exact error/warning message they get?

Re: number maxim open tickets

Posted: 18 Jan 2022, 16:56
by atrol
I guess this is caused by the default settings of the Anti-Spam Configuration
https://www.mantisbt.org/docs/master/en ... g.antispam

If yes, there is some more information around this setting
https://www.mantisbt.org/forums/viewtop ... 011#p66011