Page 1 of 1
How can i modify RESOLUTION field?
Posted: 31 Jan 2022, 12:04
by ruben.ruiz
Hello,
When we have an issue with estate: assigned we can't modify the resolution field. It's blocked.
How can we change it?
MantisBT Version 2.25.2
Schema Version 211
PHP Version 7.3.31-1~deb10u1
Database controller mysqli
Database Version; Descrition 10.3.31, 10.3.31-MariaDB-0+deb10u1
Thanks a lot
Re: How can i modify RESOLUTION field?
Posted: 31 Jan 2022, 13:30
by cas
Normally if it is assigned, it is not resolved yet but in Edit mode you can adjust it.
Re: How can i modify RESOLUTION field?
Posted: 01 Feb 2022, 09:28
by ruben.ruiz
I don't think I made myself clear.
When we have an issue with state field = ASSIGNED we can't modify the reolution field. That field is locked in that state
I think it can be modified in a .php file, but which one?
Re: How can i modify RESOLUTION field?
Posted: 01 Feb 2022, 10:42
by cas
You can change that field if you edit that issue so first click on bottom left EDIT button. No need to adjust any php script.
Re: How can i modify RESOLUTION field?
Posted: 01 Feb 2022, 11:15
by ruben.ruiz
The error in the screenshot I have uploaded is the one that appears when I want to modify the field:
The resolution "not playable" is not allowed for the status "assigned".
Use the "Back" button of your web browser to return to the previous page. There you can correct the problems that have been identified in this error notification or select another action. You can also click on an option in the menu bar to go directly to a new section.
How can I allow other options if the status is assigned?
Re: How can i modify RESOLUTION field?
Posted: 01 Feb 2022, 12:16
by cas
The error is correct, that status is not allowed in combination with the selected Resolution.
Please see here:
https://support.mantishub.com/hc/en-us/ ... resolution