Email on Change of Handler
Posted: 16 May 2022, 14:31
Hello everybody,
Is Mantis in general not able to send an email notification on Change of Handler only to the handler, to whom the issue is assigned to?
I receive email notification on handler changes, when the issue is assigned to any other person, not only to me. I would like to get these notifications only when the issue gets assigned to me.
I'm not sure if my question is already asked here: https://www.mantisbt.org/forums/viewtopic.php?t=25776 and answered here https://www.mantisbt.org/forums/viewtop ... 066#p67066, this function is a little confusing for me. I would think Mantis should be able to send a notification only to the person, who needs to do something with the issue.
My configuration is (see screenshots):
1. Account settings: Email on Change of Handler is active, any severity
2. Project Email settings: Email on Change of Handler only for User handling the issue (and monitoring and added notes, but I did neither of those in my test).
Is Mantis in general not able to send an email notification on Change of Handler only to the handler, to whom the issue is assigned to?
I receive email notification on handler changes, when the issue is assigned to any other person, not only to me. I would like to get these notifications only when the issue gets assigned to me.
I'm not sure if my question is already asked here: https://www.mantisbt.org/forums/viewtopic.php?t=25776 and answered here https://www.mantisbt.org/forums/viewtop ... 066#p67066, this function is a little confusing for me. I would think Mantis should be able to send a notification only to the person, who needs to do something with the issue.
My configuration is (see screenshots):
1. Account settings: Email on Change of Handler is active, any severity
2. Project Email settings: Email on Change of Handler only for User handling the issue (and monitoring and added notes, but I did neither of those in my test).