Help needed with EmailReporting connection

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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BENZIN
Posts: 2
Joined: 22 Nov 2021, 15:10

Help needed with EmailReporting connection

Post by BENZIN »

Hello,

i'm trying to create a connection with EMAILREPORTING to a mailbox on an exchange 2016 server with pop3

service is started. I tryied with Certificate verification on/off, SSL on/off, NETBIOS name or ip address the result is the same : i can't make the connection. Ports are default ports

Operation NOT successful

Description: Test Integration Auto
Mailbox type: POP3
Hostname: ssl://10.68.10.40
TCP port (optional): 995
Connection encryption: SSL
Verify SSL certificate: 0
Username: ittest
Password: ******
Authentication method: USER

Location: Attempt login
[pear_error: message="-ERR Server Unavailable. 21" code=-1 mode=return level=notice prefix="" info=""]



and when i'm using wrong password for credentials i've got :


Operation NOT successful

Description: Test Integration Auto
Mailbox type: POP3
Hostname: ssl://10.68.10.40
TCP port (optional): 995
Connection encryption: SSL
Verify SSL certificate: 0
Username: ittest
Password: ******
Authentication method: USER

Location: Attempt login
[pear_error: message="-ERR Logon failure: unknown user name or bad password." code=-1 mode=return level=notice prefix="" info=""]
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: Help needed with EmailReporting connection

Post by SL-Gundam »

Based on the errors i would say that the exchange pop3 service is disabled (either on server or user level): https://learn.microsoft.com/en-us/excha ... erver-2016

Use a normal mail client to test and make sure. If a normal mail client can connect without modern authentication. Then EmailReporting should be able to work aswell.
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