Problem with French accentuated characters

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ntushar
Posts: 20
Joined: 07 Apr 2022, 06:49

Problem with French accentuated characters

Post by ntushar »

Hi,

We have migrated our Mantis version from old to new version(2.25.5). After migrating we have noticed that all French accentuated characters(à, é, ù, ç, ...) are shown differently. For example "é" is replaced with 'é' . This is shown for user names and also in ticket notes.

Please help to resolve this issue.

Best Regards,
Tushar
diedie2
Posts: 5
Joined: 23 Feb 2023, 07:56

Re: Problem with French accentuated characters

Post by diedie2 »

I have a similar issue: upgraded from an older version to 2.25.4 on a new server, and characters like ï and ë show like ë.
I got a tip it got something to do with code page / collation in the database, but I'm not sure where to look.
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
Contact:

Re: Problem with French accentuated characters

Post by cas »

if you use a tool as phpmyadmin, you can see the codepage/collation of the database in use very easy.
diedie2
Posts: 5
Joined: 23 Feb 2023, 07:56

Re: Problem with French accentuated characters

Post by diedie2 »

I tried this using phpMyAdmin. I was able to change to collation of al tables. The issue was fixed, but came back after few days...
Collation is still the samen as I set it
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