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Project deleted by mistake
Posted: 19 Apr 2023, 16:56
by cbordolli
Hello, I would like to consult the following: by mistake a project was deleted, also deleting its categories and its incidents. From a backup I brought the information of the tables categories, projects, and incidents (of incidents in all tables).
Although I see the incidents, when I want to display them it gives me the error: APPLICATION ERROR #1100.
Could I be missing to restore the information of a particular table? I'm on version 2.24 of mantis.
Thank you so much.
Greetings
Re: Project deleted by mistake
Posted: 20 Apr 2023, 06:24
by atrol
Mssing entries in history and/or the relationship table might be the root cause of this.
Re: Project deleted by mistake
Posted: 21 Apr 2023, 11:10
by cbordolli
Hi, the problem persists. Something else to consider perhaps?
Greetings
Re: Project deleted by mistake
Posted: 21 Apr 2023, 13:59
by atrol
cbordolli wrote: 19 Apr 2023, 16:56
Although I see the incidents, when I want to display them it gives me the error: APPLICATION ERROR #1100.
Not sure if I understand "I see the incidents".
Does it mean you get them listed in "View Issues" page?
And also not clear "when I want to display them"
Does it mean when you click on the link of the listed issues?
Re: Project deleted by mistake
Posted: 24 Apr 2023, 17:28
by cbordolli
Not sure if I understand "I see the incidents".
Does it mean you get them listed in "View Issues" page?
exactly
And also not clear "when I want to display them"
Does it mean when you click on the link of the listed issues?
exactly
Thanks
Re: Project deleted by mistake
Posted: 24 Apr 2023, 18:47
by atrol
Did you restore table bug_text?
If yes, do you have installed any 3rd party addons and/or custom functions?