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Reminder plugin seems to be not fully working

Posted: 12 Jun 2023, 07:53
by hejizow
Hello,

Does anyone encounter an issue with the Reminder plugin ? https://github.com/mantisbt-plugins/Reminder
It is explained in the documentation that there is 3 options about the plugin usage.
But in fact, when my cronjob is configured, the 'assigned_bugs.php' script doesn't work.

I got emails with 'bug_reminder_mail.php' but this functionnality is not the one I want to set up.

Does someone have an advice about this plugin ?

Regards.

Re: Reminder plugin seems to be not fully working

Posted: 12 Jun 2023, 10:57
by cas
What is it what you exactly want to achieve?

Re: Reminder plugin seems to be not fully working

Posted: 12 Jun 2023, 12:24
by hejizow
Hello Cas,

As the plugin description shows, I want to use 'bug_reminder_mail.php' to send emails to assignees when bugs are approaching their due date.

But when I try to execute this script, there is not email sent.
The cronjob is working with the other scripts, but not with the one I need.

Re: Reminder plugin seems to be not fully working

Posted: 12 Jun 2023, 13:54
by cas
This script you cannot run from the browser. If you want to do that comment out the lines 2,3,4,5,6

Re: Reminder plugin seems to be not fully working

Posted: 15 Jun 2023, 11:58
by hejizow
I'm not running the script throught the browser.

I'm running the script on the application server with a cronjob.

I have also tested with running in php command line and I don't know why the script does not run.

The 'bug_feedback_mail.php' and 'bug_reminder_mail.php' are running correctly however.