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automatic task assignment

Posted: 01 Aug 2023, 10:19
by fmildemberger
I have Mantis 2.25.2 installed and through it I manage open calls for the IT sector. I have a single project named TI and 2 administrators "administrator1" and "TI" how do I get all open tasks fulfilled sent to administrator "TI" automatically?
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Re: automatic task assignment

Posted: 01 Aug 2023, 11:07
by cas
You can assign TI to a specific category. Once that is done, all tickets with that category will be assigned to this person :mrgreen:

Re: automatic task assignment

Posted: 19 Dec 2023, 18:41
by fmildemberger
Could you be more specific?

Re: automatic task assignment

Posted: 20 Dec 2023, 08:24
by cas
if you only want "TI" to be informed once finished, that you can configure via the email workflow.

Re: automatic task assignment

Posted: 28 Mar 2025, 19:13
by fmildemberger
I have Mantis 2.25.2 installed and through it I manage open calls for the IT sector. I have a single project named TI and 2 administrators "administrator1" and "TI" how do I get all open tasks fulfilled sent to administrator "TI" automatically?