Select resolution when closing multiple tickets via bug actiongroup

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sintaq
Posts: 70
Joined: 12 Oct 2017, 11:38

Select resolution when closing multiple tickets via bug actiongroup

Post by sintaq »

As per topic.

Looking for any plugin / customization that allow user to select resolution when closing multiple tickets via bug actiongroup

If none, some direction for me to start custom code. Thanks
cas
Posts: 1622
Joined: 11 Mar 2006, 16:08
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Re: Select resolution when closing multiple tickets via bug actiongroup

Post by cas »

Have a look @ "Custom Group Actions" . You can define your own page with the wanted resolution field
cas
Posts: 1622
Joined: 11 Mar 2006, 16:08
Contact:

Re: Select resolution when closing multiple tickets via bug actiongroup

Post by cas »

Yep, that is the one. I have not worked with it but I would do the following.
Copy the existing pages to the custom pages and simply add the Resolution field to show in the form page . Next ensure the action page also updates that field. This way you should be safe :mrgreen:
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