Adding specific fields
Posted: 13 Apr 2007, 08:58
Hi every body !!!
For one of my French customers, I need to add new fields (date of
assignment of a request, closing date of a request, drop-down list,…)
to make apply a Service Level Agreement. Is it possible to add a
function making possible to suspend a request (past time) ?
Has someboy do this kind of modifications ? How did it take ?
Thanks in advance for any informations
Regards.
For one of my French customers, I need to add new fields (date of
assignment of a request, closing date of a request, drop-down list,…)
to make apply a Service Level Agreement. Is it possible to add a
function making possible to suspend a request (past time) ?
Has someboy do this kind of modifications ? How did it take ?
Thanks in advance for any informations
Regards.