Is it possible to update the status by sending an email?
Posted: 02 Jan 2024, 03:05
Is it possible to update the status by sending an email?
for example
When I write "ticket closed" in the mail body of my email, the status of the ticket will change to closed after the email is sent.
Thanks
for example
When I write "ticket closed" in the mail body of my email, the status of the ticket will change to closed after the email is sent.
Thanks