Mantis Bug Tracker - Forums

Mantis 2.25.7, Email Reporting 0.11.0-DEV

So I just closed a ticket with "Resolved" status (though I doubt status matters as long as the statuscode is higher than the limit, etc, etc) and entered in the reason text and marked the box [Private] assuming the note text would be redacted in the closure email message. It was not, so I assume the customer also got that email and was able to see my comment text.

Is this a Mantis thing or is this an EmailReporting plugin thing? Never quite sure in these cases...if the plugin is to blame can an admin please move this to the proper forum for me? TIA!

I was not able to reproduce using a standard MantisBT.

Thanks for testing that. Can you move this thread or do I need to enter a new post over there and have you close this one?

Are you sure it's caused by the Email Reporting plugin? Did you try without the plugin?
It could also be caused by your configuration or changes in original MantisBT code.

$g_private_bugnote_threshold = DEVELOPER;

^ that is a thing.

The code line you are showing is the default setting of MantisBT from config_defaults_inc.php
I have no idea what you want to tell with "that is a thing".

That was the issue. Someone with that level will see private notes