MantisBT Version: 2.25.6
Schema Version: 211
PHP Version: 7.4.33
Database Driver: mysqli
Database Version, Description: 10.4.31, 10.4.31-MariaDB
The server is hosted on a cloud server running AlmaLinux 8 as the OS
We've recently been running into a problem with getting the below error message whenever a user is trying to view individual issues, or trying to report issues:
From doing some searching I figured that the issue is caused by the database running out of room. So I increased the amount of storage through the cloud server host by 20GB. This did resolve the issue for a while, but after around 2 weeks it returned again, and I don't believe it's possible that all 20GB has been used up in that time period.APPLICATION ERROR #401
Database query failed. Error received from database was #1: Can't create/write to file '/tmp/MYuBr9e3' (Errcode: 28 "No space left on device") for the query: SELECT id, name, description FROM mantis_tag_table WHERE id NOT IN (SELECT tag_id FROM mantis_bug_tag_table WHERE bug_id = ?) ORDER BY name ASC .
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
Some quirks that I have observed:
1. For some reason, the anonymous user can view individual issues with no problems without getting the error, but registered users (including admins) will receive the error instead
2. For both times this came up, the first time that I restarted the server temporarily resolves the issue, and issues can be viewed/reported without getting the error message. But within a few hours the error message comes back and there are no changes for any restarts afterwards.
I'm looking for help on any experience with this error, information on where the "/tmp/" directory is located (in case the added storage wasn't allocated to the proper location), or whether there is something in the /tmp/ directory that is continuously writing files without proper clean up
Thank you!