Open ticket extraction
Posted: 23 May 2024, 23:51
Hello,
I would like to do a php/sql call from my intranet to the mantis database to retrieve the current number of open tickets.
I can't find anything that screams "resolved ticket" or similar to query.
There are two fields called Status and Resolution that have codes in them. Could one of those be "resolved", like Status 10 = resolved?
Any help would be great.
Thanks
I would like to do a php/sql call from my intranet to the mantis database to retrieve the current number of open tickets.
I can't find anything that screams "resolved ticket" or similar to query.
There are two fields called Status and Resolution that have codes in them. Could one of those be "resolved", like Status 10 = resolved?
Any help would be great.
Thanks