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View issues page is keep on loading if we select All projects

Posted: 30 May 2024, 11:16
by shanthini.g
Hi,

We have lot of records and projects in Mantis. After login to Mantis when we click ‘View Issues’ with ‘All Project’ filter the page is keep on loading.

When we check error log we could see below error.
'8315bf2dc17e879f41e9a65554e51b65a63261bbedfaa4f67fa81735ea9c9f40764eb2539e4fc3024a74a905befc02798914c140406aa19e95bf9351f666b18c' }) C:\....\Bugtracker\core\session_api.php:192
[30-May-2024 05:12:21 UTC] PHP 57. trigger_error($message = 2702, $error_type = 512) C:\....\Bugtracker\core\session_api.php:218

We are using Mantis 2.25.5

Please help

Thanks

Re: View issues page is keep on loading if we select All projects

Posted: 30 May 2024, 13:20
by cas
check out this post viewtopic.php?t=23199

Re: View issues page is keep on loading if we select All projects

Posted: 10 Jun 2024, 05:49
by shanthini.g
Hi,

Still if we click 'View issues' for 'All projects' the page is keep on loading. Our DB size is nearly 14GB. But if we select one 'Project' and click 'View issues' the page is loading without any issue.

Is there a way to set 'Filter by Last Updated Date for last 6 months by default'. So that the we can load records in that period alone.

Thanks

Re: View issues page is keep on loading if we select All projects

Posted: 10 Jun 2024, 06:03
by atrol
I suspect your last stored filter introduces this issue.
To reset the filter, goto another page, e.g. "My View" page
Select "All Projects" from project dropdown
Enter the following URL to your browser (replace <yourMantisBT> by your server)
https://<yourMantisBT>/bugs/view_all_set.php?type=0

Re: View issues page is keep on loading if we select All projects

Posted: 10 Jun 2024, 06:06
by atrol
shanthini.g wrote: 30 May 2024, 11:16 We are using Mantis 2.25.5
As a side note: Ugrade to latest version is recommended, as we fixed quite a lot of bugs (especially security related ones) since 2.25.5

Re: View issues page is keep on loading if we select All projects

Posted: 18 Jun 2024, 12:46
by shanthini.g
The fix you provided seems working. Thanks.
We will do the upgrade also.